Problem - No Online Food Ordering
POS in St Thomas
No Online Ordering
Many POS (point of sale) systems do not offer online food ordering. Your customers are limited to only in-store orders, which is impossible right now with the virus crisis. You're at risk of losing your business!
No Mobile App
Many POS do not give customers the option to search through your menu and order directly from their phones via mobile app. This is an inconvenience to your customers who only have the option of calling your store and having the menu read to them. Meanwhile, several other customers are waiting on hold for who knows how long- lost revenue.
No Kiosk—No Self-Serve
Most POS systems still rely on lines and expensive employees with no ability to self-serve or reducing headcount (and you're going to need the extra speed to serve the pent-up demand (once we can all go inside again)).
Tedious Online food ordering POS Setup
Some online systems are tedious, darn near requiring the program to swap menu structure, or add photos (if at all). Fewer photos, less enticing, fewer online sales.
No Built-In Marketing
Others, provide online ordering but don't help with the marketing (no loyalty programs, no push notifications, no landing pages, no SEO, no campaign builder or analytics)—so you don't build your business without having to pay as much as your POS for additional marketing automation.
Some can provide everything, but you have to gut and replace your system, or use an add-on that requires months of integration, or you're stuck using another company's branded app (Uber Eats, etc.)—and pay their high commissions. So, how do you provide an online food ordering POS (especially now—when you are facing financial crisis) with a custom-branded mobile app, speed up ordering (think self-serve kiosk), in St Thomas with built-in marketing (including social media integration), that instantly integrates with your existing POS--all at a price within reach?
Perhaps you should consider...
Over 10,000 restaurants trust Crunch for their online ordering technology including Tim Horton, Station Market, TOA Restaurants, Loft Steakhouse, Lucky Chicken, Urban Pops, and thousands more--including others in St Thomas. Leadership includes the former VP Marketing at GE, Sr. VP Motorola, VP Harcourt (Neiman Marcus, SeaWorld, General Cinemas), built a startup from 13 to 4,000 employees in four years.
Best Solution- Online food ordering POS
There are FIVE MAIN reasons to consider CRUNCH
- One of the BEST Website Ordering – Fully Integrated
- The BEST Mobile App
- The BEST Customer Experience – Including Kiosk
- BEST Menu & Order Management
- The BEST Built-In Marketing
Let's consider each of these in detail.
1. One of the BEST Website Ordering--Fully Integrated Into St Thomas.
A simple, user-friendly ordering system integrates with all popular POS systems and allows your customers to place orders directly from your website. That means no more dealing with a third party, commission-based ordering platforms (like Uber Eats, etc.). With no extra fees or costs, your customers will love the simplicity and savings!
Custom Branded Website Design
Crunch allows you to maintain your unique website design and branding. Create your own custom-designed menu with personalized layouts, fonts, colors, and more for St Thomas.
Personalized Food Menu Design
Custom design your online ordering menu to fit your style and brand. Keep your logo, colors, and everything else that makes your website unique.
Social Media Integration
Promote online ordering on your restaurant's social media accounts with an "Order Here" button which opens your menu directly, allowing customers to order directly from Instagram or Facebook.
Although Crunch includes a mobile app, your website is still fully responsive and optimized to look great on any mobile device.
Integrates with 41 (and counting) of the most popular POS systems, plus popular payment gateways—allowing you to enable online ordering in record time (from 2 to 48 hours). All online or kiosk orders appear in your existing POS as though entered directly.
2. The BEST Mobile App
With Crunch, your restaurant in St Thomas can be featured in the Crunch mobile app (which includes your own brand, menu, and options)—options are available for a personal app if you are a national or regional chain.
Featured in Crunch Mobile App
Increase your visibility and get featured within the Crunch customizable iOS and Android ordering apps. It uses all your menu, photos, and pricing—similar to your online system. Customers can easily find you by location and type within the Crunch app.
Crunch allows you to communicate with your customers directly from the mobile app (great if there are delays or when requesting reviews or feedback). It creates more engagement with your customers and higher retention.
Crunch automatically sends updates to your customers, allowing them to know the status of their orders.
Allows customers to order now and schedule a pickup later. This enables you to take orders 24/7 without being tied to the phone!
It allows you to show customers how many calories each item contains. It helps you connect with the health-conscious consumer, where calorie intake is important.
3. The BEST Customer Experience– Including
Crunch offers customers all the latest features that create an exceptional guest experience, including the latest in Kiosk technology.
-Size Ordering Kiosk & Self-Checkout
Crunch has an optional full-size self-ordering POS system allowing your customers to self-order and checkout while avoiding lines. You also need fewer employees, so they often pay for themselves in the first month.
Catering Option Allows customers in St Thomas to order catering (with its own unique menu) remotely, allowing you to sign-up catering jobs 24/7.
Provide your customers the option of reserving a table online and skipping the wait. You have a better idea of how many guests to expect as your revenues increase.
Guest Account Option
It provides the ability for customers to order without registration—critical for the customer who prefers to remain discreet or pre-opts out of future promotions.
One Button Reorder
It provides your customers with the option of reordering their previous selection. Saves customers time and earns repeat business
4. BEST Menu & Order Management for online food ordering POS
Streamline your incoming orders and design your menu, your way. Manage your orders in St Thomas seamlessly with a variety of receiving options and showcase your menu to your customers.
A custom-built application you can install on your own Android device or chose the pre-configured Crunch tablet with the included printer. It allows you to easily view and manage all incoming online orders. Features include Real-Time Ordering. View your incoming orders in real-time. Eliminates missed or inaccurate orders. Admin Dashboard. An all-inclusive dashboard that monitors your orders at your restaurant. It provides insight into how your business is performing.
Includes the ability to notify the customer when the order is received and ready for pickup.
Tablet, Email, Phone, Fax, POS & Kitchen Printer
You can receive all your orders via store Tablet, email, phone, fax, or directly to your POS printer. Ensures an order is never missed with multiple options.
Excellent Menu Designer
Customize your menu layouts, logo, colors, and images including popups. It allows you to make items stand out for specials.
5. The BEST Built-In Marketing
Gain more customers in St Thomas and increase orders with superior marketing capabilities. Utilize campaign builders and stay in contact with your customers with push notifications.
App Push Notifications
Send content-rich messages and promos to your existing customers directly to their mobile devices to keep them returning.
Your online website is optimized to appear in more search engines to increase your visibility and drive prospects to your location.
Campaign Builder & Analytics
Customize your email marketing campaign and gain valuable insight from your emails with click-through, open, and read rates. It helps you optimize your messaging to maximize ROI.
A built-in customer reward program enables you to provide member benefits (discounts or free items) for being a loyal repeat customer.
Coupon Engine Easily creates electronic coupons to reward your customers and encourage repeat traffic.
Plus, the Price Performance Leader in St Thomas
Crunch provides the most features and support for the money spent.
Unlike other third-partying ordering platforms, Crunch does not charge a commission (others range from 15-40%!).
Your online and mobile payments go directly to your St Thomas bank account, versus a 3rd-party app (Uber Eats, etc.) where you wait to get paid.
Larger Order Size
Many locations see as much as a 25% increase in their mobile vs on-site orders (customers often for the entire family, vs a couple—especially when they are shut in via the Corona Virus).
24/7 phone, email, and chat support, plus a dedicated account manager for onboarding--providing unparalleled support.
Build Your Own Brand
Unlike other platforms that direct customers in St Thomas to their website or app (Uber Eats, etc.), Crunch online ordering is available from your own website (stationmarketny.com, etc.). You build your own brand—instead of your online order services building theirs.
Online and Kiosk Save Labor Cost
You tie up less staff time taking detailed phone orders, plus the Kiosk can reduce counter staff—usually paying for itself the first month.
This is your OLD Life
I don't have the virus—but it's killing me just as bad! Nobody can come in (my restaurant in St Thomas is effectively CLOSED), I don't have a website, or I can hobble one together but it's too complicated to make it mobile-friendly, and I don't have an Online Food Ordering POS system. My pregnant wife cries enough already without THIS! Life sucks!!
This is your NEW Life
I just found Crunch—and it works with my POS! The cost was monthly (I can handle that) and I was up and running in hours! I'm using their included Website; I just added a bunch of St Thomas photos (thanks to online photo reviews!) and I am BACK! Wow—my first order. Ohh, another one. Dang—this works (and the orders are bigger (now that mom and dad can't have a date alone)). I just called home--my wife is smiling! The kids and dog stopped crying! Life is GOOD!
Also available in Burlington, Brantford, Chatham, Cambridge, Kitchener, London, Sarnia, Toronto
Custom Made Mobile Ordering Apps
Download a mobile app with your brand name on it. Make it easy for consumers to see your restaurant menu in the palm of their hands. Repeat ordering by tapping an icon on a tablet or smartphone. Mobile apps are also a marketing tool, use it to push notifications simply by typing in a message and send to all your customers who want to receive notifications from you. Available in native IOS and android.