Are you looking for ways to enhance your customer support with two-way text and text-enabled phone numbers? Now you can do more with your landline phone by offering SMS with it. We check if it qualifies and if it doesn't we offer an alternative. We understand that you might not want to change the phone number that you've had for years and you do not need to change anything. So, what exactly is our text messaging service?
The service is for customer support. We provide provisioning for toll-free numbers to include an SMS feature. You can call forward your existing phone number. This is a basic way to provide a toll-free number with the SMS extension. We set you up with an account if this is something you would like, then reach out to us on our contact page.
Landline And Toll Free SMS
To enable text on a landline phone is to port your existing phone number to a system that can handle it. We think this is fit to check to see if your current landline number can be text-enabled. Check out who offers this at Trumpia.
Once you have your landline number SMS activated, carry on two-way text conversions to handle more client requests instead of putting them on hold.
You can also use a toll-free number to call or text. Purchase a toll-free you get instructions to set it up. Excellent to set up a second number as your business line for calling or texting.
Your First Chatbot
It doesn't take rocket science to build your bot. Go with a system that is simple and has many features. We like the interface and instructions on how to set up your first bot. We recommend to check out Landbot.
Ideally, you want to capture more leads and offer excellent support. With third-party integrations such as Zapier and more, you can do an appointment setting. Whatever bot you want to build or messaging sequence web chatbot is a good start.
Call Center Software
Building a call center doesn't have to be a hard choice. Modern software is a good starting point when setting up call flows. Are you looking to bring your call center up to speed? Then you need to check out Freshcaller. We like the call masking to stop exposing the phone number to an angry customer playing phone tricks.
The phone service works in the cloud so that your team members can work from home or in a remote environment. The call routing can transfer calls to other agents. The software can deliver at scale without sophisticated operations.