Custom SMS For Customer Support
Are you looking for ways to enhance your customer support with two-way text and text-enabled phone numbers? Now you can do more with your landline phone by offering SMS with it. We check if it qualifies and if it doesn't we offer an alternative. We understand that you might not want to change the phone number that you've had for years and you do not need to change anything. So, what exactly is our text messaging service?
The service is for customer support. We provide provisioning for toll-free numbers to include an SMS feature. You can call forward your existing phone number. This is a basic way to provide a toll-free number with the SMS extension. We set you up with an account if this is something you would like, then reach out to us on our contact page.
Landline And Toll Free SMS
To enable text on a landline phone is to port your existing phone number to a system that can handle it. We think this is fit to check to see if your current landline number can be text-enabled.
Once you have your landline number SMS activated, carry on two-way text conversions to handle more client requests instead of putting them on hold.
You can also use a toll-free number to call or text. Purchase a toll-free you get instructions to set it up. Excellent to set up a second number as your business line for calling or texting.
Your First Chatbot
It doesn't take rocket science to build your bot. Go with a system that is simple and has many features. We like the interface and instructions on how to set up your first bot. We recommend to check out Landbot.
Ideally, you want to capture more leads and offer excellent support. With third-party integrations such as Zapier and more, you can do an appointment setting. Whatever bot you want to build or messaging sequence web chatbot is a good start.
Chat Voice Bots
We use text to speech by placing an actor on a website. The actor acts as a live guest speaker for a website. This creates an excellent user experience and can lower your bounce rate where the viewer can listen to the guest speaker and get instant direction. Bots are like mini FAQ’s that can answer questions on the spot. A welcome message is interactive and you can direct them to important parts of the website. Viewers can find relevant information about products or services and locations if a multi-location business.
If you want us to provide an audio chatbot on your website send in a request ticket. Give your viewers interaction the moment they land on your website. Remember if they don’t find what they are looking for they leave. Now you can utilize chatbots to make appointments, offer support, collect emails for marketing, and collect feedback, offer a discount and exit deals.
Support bots are basic chatbots we build from scratch. We start by asking for a name and respond with recommendations for products, hours of operation, and store locations. These are a quick way to direct viewers to certain parts of your website and product categories. We add in-store locations and hours. There are usually three things viewers look for that is your location and hours along with your phone number. By using bot logic we build in restaurant reservations into a bot and other custom applications.
We have working examples of this unique software that can handle chat and voice. Use as a basic chatbot or use as a voice bot with a walk-in actor on your website. If you want to know more about getting this send in a support request.
Call Center Software
Building a call center doesn't have to be a hard choice. Modern software is a good starting point when setting up call flows. Are you looking to bring your call center up to speed? Then you need to check out Freshcaller. We like the call masking to stop exposing the phone number to an angry customer playing phone tricks.
The phone service works in the cloud so that your team members can work from home or in a remote environment. The call routing can transfer calls to other agents. The software can deliver at scale without sophisticated operations.
Restaurant Menu Widget
If you want to display your menu in a mobile responsive way, there is a widget for that. Non-responsive menus that you find like an image may not size up on a mobile device. An image has no way to change the font size. A restaurant menu widget solves that. You can customize the widget in any way you want.
There are many other types of widgets available, like communication tools. Whatsapp widget creates an intake system that looks professional and neat. The social feed widget is attention-getting for readers since they see your activity on social media right on your website.
Website Pop-Ups
Website pop-ups may be annoying, but the logic behind them is they work. We have pop-ups and the exit intent as well, so before the visitor leaves a website, it shows a pop-up. Pop-ups are great for news announcements, email subscriber forms, and coupons. Did you know we supply pop-ups as part of the plans we have included with our web design service?
When building websites with our do it yourself web design, it is available for all pages to activate it use the scripts. Did you know our website builder can build email booking forms with the build-in hardware? Yes, you can. We also supply CRM included with the service. Full tutorials are available.
QR Codes Marketing
Our mobile website service has a built-in QR code generator that you can use for online and offline marketing. Place QR codes on flyers and table tents in your restaurant. Customers can sign up for your marketing list or use the many options to make a great squeeze page and mini-website. Use external links like your online food ordering website. Add a video and code for javascript and more.
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